FAQs

Help Guides

Account Questions

I am not getting any reply from Your Company
We operate Monday to Friday 10am to 5pm.  Please check your SPAM/JUNK folder for any replies or notifications we may have sent.  Or alternatively contact us at branditwa@gmail.com or 0419916275

General Questions

What is your Sizing like?
All our sizes are Australian Standard Sizing

Baby Bodysuit Sizing

Kids Shirt Sizing

Ladies Underwear Sizing

Ladies Shirt Sizing

Mens Boxers

Care Instructions
All our garments are best washed in cold water and line dried, if you need to iron them, please turn them inside out and do not iron directly on the printing.  We include Washing Instructions with our Printed items
Do you offer Wholesale Pricing?
We offer wholesale quantities and can supply other businesses with their custom design for resale. Contact us for a quote
What will be included in my purchased products?
Whatever item or item(s) will be personalised with whatever details you have provided.  If you have ordered an iron on motif you will also receive full instructions, baking paper and a practice motif.  If you have ordered a decal you will also receive full instructions and a link to our You Tube Chanel

Pre-sales Questions

Can we change the wording or fonts on items?
We can personalise most of our items for you and there is no additional cost. We can also customise, this means that you wish to change the wording of the item or remove/add pictures. Please contact us first to ensure we can do it. We generally don't charge for customisation.
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